Returns:

We appreciate your purchase from Dudlin and want you to be completely satisfied with your products. If for any reason you need to return an item, please keep the following in mind:

1. Deadline for Returns:

   • You have a period of 30 days from the date of receipt to return products.

2. Return Conditions:

   • Products must be unused and in their original packaging.
   • Includes the purchase receipt or proof of the transaction.

3. Return Process:

   • Contact our customer service team at jemmyjin30@gmail.com   or +34 622 338 887.
   • Provide details about the item you wish to return and the reason for the return.

4. Shipping Costs:

   • Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.

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Refunds:

Once we receive your return and verify that it complies with our policies, we will proceed with the refund. Here are some important details:

1. Refund Method:

   • The refund will be made using the same original payment method.

2. Processing Time:

   • Refund processing may take up to 3 business days after receiving the returned item.

3. Full or Partial Refunds:

   • We reserve the right to issue full or partial refunds depending on the condition of the returned product.

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Defective or Incorrect Products:

If you have received a defective or incorrect product, please contact us immediately. We will resolve the problem and handle the return and refund according to our policies.

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Contact:

For any queries related to returns and refunds, please do not hesitate to contact our customer service team:

• Email: jemmyjin30@gmail.com
• Telephone Number: +34 622 338 887

We appreciate your understanding and collaboration. At Dudlin, we strive to provide quality products and exceptional service.

Sincerely,

The Dudlin Team - Wholesaler of Bags and Accessories in Valencia